After reports came forth that the Black Ops 4 servers were running less than optimally at 20hz, Treyarch has responded to the claim as part of their October 21 update post to Reddit.
The game developer does admit that during a launch with a player population as large as theirs, they may have to lower certain aspects in order to ensure stability across the board.
You can find their full response below:
“We’ve also noticed a lot of discussion around network performance over the past couple of days and wanted to take a moment to address this directly. We’re constantly working to optimize the game, and particularly network performance, to ensure the highest quality online experience for our players. For a game launch with as massive a population as ours hitting so many global servers at once, we configure our infrastructure to ensure game stability as the highest priority over all other factors.
Now that we’re past the initial launch of the game, we are focusing on fine-tuning network performance around the globe, using the real-world data that we have collected. Over the course of the next two weeks, we will roll out several updates to our network setup that will continue to improve upon the experience of our players since launch. As we have always said, launch is just the beginning, and we’re committed to making Black Ops 4 the best-supported game we’ve ever delivered. This is a journey that will involve constant adjustments, improvements, and additions. We appreciate your continued support and patience – thank you!”
While they do admit this to be the case, they also suggest that it will not last forever or long as they begin to work on tweaking settings in order to provide a stable and yet high performing network for their large global audience.